Effective Date: August 14, 2025
Roof Guard SA (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit: Roof Guard SA
By using our website or engaging our services, you agree to this Privacy Policy.
We may collect the following information:
We only collect information that is reasonably necessary to provide our services.
We collect information when you:
Submit a contact or quote form
Call or email us
Engage our services
Make a payment
Interact with our website
We may also automatically collect certain technical data through cookies and analytics tools.
We use your personal information to:
Respond to enquiries
Provide quotes and roofing services
Issue invoices and process payments
Communicate regarding your project
Improve website functionality and performance
Comply with legal and regulatory obligations
We do not sell or rent your personal information.
We accept payments via bank transfer and other payment methods available in Australia.
Payment details are used solely for processing transactions and accounting purposes. We do not store full banking credentials or sensitive financial information on our website servers.
Where third-party payment providers are used, their privacy policies will apply to payment processing.
Our website uses:
Google Analytics
Standard website cookies
Google Analytics helps us understand how visitors use our website so we can improve performance and user experience.
Cookies may collect:
IP address
Pages visited
Time spent on the site
Browser type
You can disable cookies in your browser settings, however some website features may not function properly.
We may disclose your information to:
Website hosting providers
IT and technical support providers
Accountants or professional advisers
Government authorities where required by law
Some service providers may store data overseas. We take reasonable steps to ensure your personal information is handled securely.
We take reasonable technical and organisational measures to protect your personal information from:
Misuse
Loss
Unauthorised access
Modification
Disclosure
However, no internet transmission is completely secure and we cannot guarantee absolute security.
You may request access to or correction of your personal information by contacting us using the details below. We will respond within a reasonable timeframe as required under Australian law.
If you believe we have breached the Australian Privacy Principles, you may contact us in writing.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
If you access this website from outside Australia, you acknowledge that your information may be transferred to and processed in Australia.
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date.
Roof Guard SA
20 Pine View Close, Old Reynella SA 5161, Australia
Website: https://roofguardsa.com.au/
Phone: 0403 535 197
Email: info@roofguard.com.au
